Information Technology Services (ITS) serves to support the College's academic mission through technology.
Service Desk
| Contact Info: | servicedesk@lakeforest.edu | On campus - x5544
Off campus or cell phones - 847-735-5544
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| Our Service Desk Webpage | https://servicedesk.lakeforest.edu/ | |
| Hours: | During the Academic Year: Monday - Thursday 8 am to 7 pm, Friday 8 am - 5 pm During Breaks and Summer - Monday - Friday 9 am to 4 pm
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The Service Desk is your primary point of contact for any technology-related issue. The Service Desk team works closely to assess and channel requests to the right person to help.
The Service Desk can assist you in a variety of ways, including:
- Troubleshooting computers, printers, and other hardware that are not working properly
- Fixing network access problems
- We can help you reset your password
- Resolving email issues
- Moodle and Panopto use questions
More information ...
ITS Mission
ITS strives to provide a robust and secure infrastructure to support the academic mission and the administrative support units. As a collaborative service organization for the College, ITS provides comprehensive end user support for academic and administrative technology, and technical expertise to guide the adoption of new technologies. ITS maintains the College standards and policies regarding information technology acceptable use, privacy, and security. ITS actively contributes to the success of the College mission in all of its operations.