Human Resources

POSITION TITLE

Department Assistant for Health and Wellness Center

JOB RESPONSIBILITIES

The Department Assistant for the Lake Forest College Health & Wellness Center reports to the Assistant Dean of Students, Director of Health & Wellness. This is a full-time 12-month position. The Department Assistant serves as an office manager and provides high-level administrative and clerical support for the department.  The person in the position provides support that is consistent with the mission, philosophies and goals of Lake Forest College, the Office of Student Affairs.  

The Department Assistant performs a range of activities that support the effective functioning of the department, including:

• scheduling appointments,
• answering phones and monitoring Health and Wellness email,
• greeting students and visitors to the Health and Wellness Center,
• informing students of departmental policies and procedures,
• maintaining the Health & Wellness Center electronic health record database,
• basic clinical triage of paperwork for medical appointments and psychological crises,
• process budget paperwork and maintain budget records,
• maintain the Health & Wellness Center’s website,
• assisting students with internship or study abroad requirements;
• assisting with the maintenance of office and medical supply inventory;
• providing administrative support including budgetary support and billing;
• collaborates with medical staff to determine student compliance with health forms and mandatory immunizations and follows up with students who are noncompliant;
• assists students in understanding health insurance;
• scheduling/assisting of flu clinics for campus community
• other special projects as needed, including management of EVERFI platform, and other education and prevention programs;
• the Department Assistant collaborates with other College departments to support the College mission;
• this position also shares in the supervisory responsibility for one or more student worker(s) and fitness instructors;
• Other duties as assigned by the Assistant Dean of Students, Director of Health and Wellness.

QUALIFICATIONS

Associates degree required; Bachelor’s degree preferred; Previous administrative support experience; demonstrate computer literacy including e-mail, Microsoft Office (e.g. Word, Outlook, Excel, PowerPoint, and mail merges).

DEMONSTRATED KNOWLEDGE, SKILLS, AND ABILITIES

The candidates needs to have the ability to communicate effectively with different College constituents including students, parents, faculty, staff, and outside treating professionals; the ability to work in an environment handling confidential medical records and information; a demonstrated ability to maintain the highest standards informational privacy and confidentiality; the ability to respond to students and other constituents who are experiencing emotional distress; a demonstrated sensitivity to issues related to mental health and ability to interact with individuals experiencing psychological difficulties; be able to type and demonstrate computer literacy including e-mail, Microsoft Office (e.g. Word; Outlook, Excel, PowerPoint, and mail merges).

An ideal candidate will have medical office experience; web design skills; an understanding of basic accounting and budget reconciliation; excellent organization skills; the ability to take initiative; excellent problem-solving skills; the ability to work on multiple tasks and projects concurrently; the ability to meet deadlines; and have knowledge of, and experience with computer scheduling and database management.

Lake Forest College embraces diversity and encourages applications from women, members of historically underrepresented groups, veterans, and individuals with disabilities.

APPLICATION PROCESS

Please submit a cover letter, resume, and the names and contact information for at least three professional references to Human Resources at HR@lakeforest.edu, preferably by May 31, 2022. For more information, contact Mary E. Grigar, Ph.D., Chair of the Search Committee (mgrigar@lakeforest.edu).